OkClerk is an AI front desk for California independent dealers. It answers leads with CARS Act–ready replies, keeps every record for two years, and gives your team a phone checklist for delivery photos and odometer, so a 3-day return doesn't turn into an argument.
The CARS Act added new steps to almost every used-car deal. Here's the short version.
Ads for a specific car, and your first written reply about one, must show the total price. You keep that reply for two years.
Civ. Code §1784.41Retail used sales and leases at $50,000 or less can be cancelled. The right ends after 400 miles, and refunds are due within 48 hours.
Civ. Code §1784.43A returned car must match its delivered condition, minus reasonable wear. Charging for damage takes a reasonable basis, and that starts with a record.
Civ. Code §1784.43Ads, first replies, signed paperwork, add-on disclosures and cancellation records all have to be kept for two years.
Civ. Code §1784.44This is a plain-language summary, not legal advice. Check your forms and process with your attorney or forms provider.
Work from the email you already use. Open the app only if you want to.
Leads from your website, email and listing sites get an answer in seconds, with the vehicle's total price. Every reply is signed as your dealership's AI assistant, and your team can take over any conversation.
A guided photo walkaround on any phone: every side, the interior and the odometer. The buyer signs on screen. If the car comes back, you get a side-by-side report.
Each qualifying deal shows its cancellation deadline and maximum restocking fee, with a reminder before anyone sells the trade-in.
First replies, disclosures, signatures and cancellation records, searchable by customer or VIN and ready to export when someone asks.
Nothing to install and nothing to learn. If you can forward an email, you can use OkClerk.
We build it from the cars on your website, so you see replies for your own inventory.
Send any lead to your OkClerk address. A reply with the total price comes back. Just reply OK to send it.
Email us delivery photos, ask about a deal, approve replies. We file every record for two years.
Freeto start
We'll email your demo link, built from your own inventory.
It's free to start. If you keep using OkClerk, your monthly report will show the price at least 14 days before anything is charged. You can also ask us anytime and start right away if you like. Your records stay yours and can be exported whenever you like.
No. Forward leads, email photos and reply to our messages from the inbox you already use. The app is there if you want it.
No. OkClerk helps your team follow a consistent process and keep records. Talk to your attorney or forms provider about your contracts and disclosures.
No. You keep DealerCenter, Frazer or whatever you use today. OkClerk works alongside it, mostly through email.
No. It's an AI assistant, and customers are told so in every reply. Your team sees every conversation and can step in at any time.
Retail sales and leases of used vehicles at $50,000 or less and under 10,000 lbs GVWR. Wholesale, fleet, auction sales and motorcycles are excluded.
Before you share any customer information, we'll walk you through where it's stored, who can see it and how to delete it.